Shipping & Delivery
All orders are expertly packaged, prepared, and shipped within one business day of ordering and the typical delivery time frame is between 12-22 business days. Depending on your location, you may receive items much earlier.
All orders are shipped with the tracking number so you can track it every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.
Delivery dates are subject to availability, but every effort will be made to deliver the products on an
agreed date bibishopy.com cannot be held liable for non-delivery or late delivery of products for
whatever reason, nor for the incorrect delivery address provided to us by the customer, nor for the compensation against any loss arising from non-delivery or late delivery.
Returns & Replacements
In accordance with the Consumer Contract Regulations 2014, you have the right to cancel your Order for up to 14 days after the day of delivery.In order to cancel your Order, you must notify us by email or in writing to our contact address within this 14 day period.A refund of any monies paid by you to us for the goods that have been returned will be made within 28 days of your cancellation. If you have paid for the price of the Goods by credit or debit card, your credit or debit card account will be re-credited as soon as possible from the receipt of the returned items, or from receipt of proof of postage.If you cancel your order you must take good care of the goods and must return them to us at your own expense by recorded delivery within 14 days of cancellation of your order. If the goods have been damaged whilst in your possession then you will be liable for the cost of repairing that damage. The goods must be returned unused with all packaging and seals intact and all fittings and guarantees enclosed.